1. Do you offer customization services?
Yes, we offer customization services, including options for color, size, packaging, and logo. We can also provide design support.
2. How do you ensure the quality of your products?
Our products undergo strict quality control to ensure that each item meets international standards before shipment. We also offer a warranty for a certain period to guarantee product quality.
3. Do you offer samples?
Yes, we offer samples for testing and evaluation. Sample fees vary depending on the product type, but part of the cost can becredited toward your order.
4. What is your delivery time?
Our typical delivery time is 30-45 days after order confirmation, depending on order quantity, customization requirements, and the chosen shipping method.
5. How do you handle after-sales issues?
We provide a 2-year warranty. For leaks or water damage caused by non-human factors, we will cover the repair costs. If the issue cannot be resolved, we will offer compensation on your next order.